Privacy Policy

This privacy policy explains how Threads Embroidery Ltd., uses and protects any information that you give to Threads Embroidery Ltd., when you use this website.

Threads Embroidery Ltd., adheres fully to the rules and regulations of the General Data Protection Regulations (GDPR) (EU) 2016/679

Threads Embroidery Ltd., is committed to ensuring that your privacy is protected. Should we ask you provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Threads Embroidery Ltd., may change this policy from time to time, by updating this page. You should therefore check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 25.05.2018

WHAT WE COLLECT

We may collect the following information:

• Name
• Contact information, including email address
• Demographic information such as a post code

What we do with the information we gather:

We use this information in particular for the following reasons:

• The correct processing of your order
• To facilitate the processing of any future orders
• Internal record keeping
• From time to time we may contact you by email, phone or mail

SECURITY

We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect on line.

Reputable third-party banking and distribution centres such as Worldpay, HSBC and PayPal, handle our credit card transactions and order fulfilment. They receive information needed to verify and authorise your payment card and to process your order.

Controlling your personal information

• We will only use your information to process your order in line with GDPR legislation
• We may ask your permission to publish testimonial letters/photographs on our website
• We will not sell, distribute or lease your personal information unless we are required by law to do so

You have the right to request that we remove all of your personal information held by us.

If you want us to remove your personal information, please email harry@threadsembroidery.co.uk